Welcome to the DayZero™ Privacy Policy (“Policy”)! This explains how we collect, store, protect, and share your information, and with whom we share it. We suggest you read this in conjunction with our Terms and Conditions of Use.
Whilst you’re using the DayZero™ mobile application (including the desktop version or other versions made available to you through any electronic platform) (“App”), our websites and microsites (such as joinDayZero.com) or using our digital products and services (such as our competitions or surveys) (together, referred to in this Privacy Policy as our “Sites”), we collect some information about you. In addition, you may choose to use the App or Sites to share information with other users, including your friends and contacts (“Users”). We may also need to share your information for the purpose of enabling services chosen by you and other purposes as mentioned under the Policy.
This Policy explains how we protect your personal data so please read very carefully!
The App and Sites are operated by Aekahi Systems Pvt Ltd (also referred to in this policy as “we” or “us”) which is the controller of personal information collected and processed through the DayZero™ App and Sites.
When you download the App and create an account (“Account”), we may collect certain information (“Registration Information”) about you, such as:
Once you register, you will be able to review and change this information at any time just by logging in to DayZero™ (other than your location (which, if you have given DayZero™ access to your location in your device settings, is automatically updated based on the location of your device)). It is your responsibility to ensure that your account details are kept up to date. If your name, mobile number or email address changes, please ensure that you update this in your account.
The information we collect helps to enhance the App and verify our Users (robots are not welcome!). Registration Information such as your name will be visible to other Users who view your profile page.
We recommend and encourage you (and all our members) to think carefully about the information you disclose about yourself, educational and professional qualifications/ background. We also do not recommend that you put any sensitive information such as national identity numbers, drivers’ licence details, passwords, financial information such as bank account or credit card or debit card or other payment instrument details, physical, physiological and mental health conditions, sexual orientation, medical records and history, biometric information, any detail relating to the above categories and other sensitive information which is open to abuse and misuse on your profile.
When you post information about yourself or use the messaging function to communicate with other Users, the amount of personal information you share is at your own risk. Please see Section 4 below for more information on who can access what you post on DayZero™.
For safety and security and to ensure you have the best possible user experience, we require Users to verify their accounts and might ask for your phone number and, in some instances, we might also ask that you carry out photo verification. We want to make sure you are not a robot! And we also want to avoid fake DayZero™ accounts being created which can be used for malicious activities and cybercrime – they threaten the DayZero™ network and spoil things for everyone. This verification might be required by us for the prevention of fraud. We retain the scans so that we can verify you in the future and for our record-keeping purposes until we no longer need them for such purposes or for 5 years after your last interaction with us, whichever occurs first.
If you have given DayZero™ access to your location in your device settings, when you use your mobile, we might collect information about WiFi access points as well as other location information about your longitude and latitude and may save your device’s coordinates to offer certain features to you. This information helps us identify your physical location and we use it to personalise the App or the Sites and make it easier for you to interact with other Users, by enabling the general locality information to be displayed to Users seeing your profile and showing you the profiles of other Users who are near you.
We may collect information about your device when you use the App or the Sites including the unique device identifier, device model, and operating system, for a number of purposes, as set out in this policy. In addition, if you permit us to do so, the App may access your device’s address book solely in order to add someone to your contacts.
We may keep track of how you interact with links available on DayZero including third party services by redirecting clicks or through other means. We may share aggregate click statistics such as how many times a particular link was clicked on. DayZero™ Success Stories, Surveys and other Contributions
From time to time, we run surveys for research purposes and we may contact you to find out if you would like to take part. We may also contact you to find out if you would like to provide feedback, a testimonial or take part in marketing campaigns. Such surveys and marketing campaigns are optional and more information will be provided at the point of contact. If you do not wish to be contacted to take part in a survey or marketing campaign, please contact our Customer Support Team via our Feedback Page.
If you contact our Customer Support team via our Feedback Page, we will receive your email address, and may track your IP address, as well as the information you send to us to help resolve your query. We will keep records of our communications with you, including any complaints that we receive from you about other Users (and from other Users about you) for 5 years after deletion of your account.
When you visit our Sites or when you use our App, we may collect personal data from you automatically by using cookies or similar technologies. A cookie is a small file that can be placed on your device or browser that allows us to recognise and remember you. If you would like to find out more about cookies, including how we use them and what choices are available to you, please refer to our Cookie Policy.
Our main goal is to ensure your experience on DayZero™ is an enjoyable one and help you engage with the right employers/ mentors. In order to deliver an enjoyable experience to you, we may use your Registration and other information to:
We have developed matching algorithms to predict your compatibility with other users, recruiters or employers and so we can show you recruiters we think are a good match for you. Our matching algorithms use the following data about you to predict your compatibility with others and generate recruiter recommendations: the things you tell us about yourself in your profile; information about your activity in our apps; whether you are a photo verified user. If you have chosen to include sensitive personal data or information in your profile, such as information about physiological and mental health conditions or sexual orientation, the processing of this information is based on your voluntary and explicit consent.
We may use a combination of automated systems and/ or a team of moderators to monitor and review accounts (including photos and any other information uploaded onto user profiles) and messages for content that indicates breaches of our Terms and Conditions of Use. If an account, posted information or message meets certain criteria that demonstrate that the Terms and Conditions of Use are likely to have been breached, the relevant account will be subject to a warning and the user’s access restricted and/or blocked, at our sole discretion and without notice to you. Affected Users can contact DayZero™ to contest the decision.
If you post anything that is inconsistent with our Terms and Conditions of Use, we reserve the right to terminate or restrict access to your Account, at our sole discretion and without notice to you.
Under the data protection laws, we are required to tell you our lawful basis for using your data and we have set this out in the table below. Where the legal basis is consent, you can withdraw consent at any time. Where the legal basis is legitimate interests, you have a right to object to our use of your data. We explain in the relevant sections in this Policy how you can withdraw consent or opt-out of certain data uses (where applicable).
You provide this information to us for the following:
You provide this information to us, except for the geolocation and device information, which we obtain from the device that you use to access the service
Legitimate interests – it is in our legitimate interests to ensure that accounts are not set up fraudulently and to safeguard Users of the site
Our policy is to not disclose your Registration Information or personal data, except in the limited circumstances described here:
Circumstances where data may be disclosed
Service Providers - We engage certain trusted third parties to perform functions and provide services to us. We may share your Registration Information or personal data with these third parties, but only for the purposes of performing these functions and providing such services. More information about this is available directly below.
This could include all data, including all CCPA Categories listed above Moderators - To monitor activity on the App and approve content.
Name and user registration details, profile information, content of messages and photographs
Payment Processing and Telecommunications Companies - To facilitate payments for our premium services.
Cardholder name, cardholder address, card number, payment amount, transaction date/time
As we mentioned in the Terms & Conditions, we think it is very important that all Users behave whilst using the App. We will cooperate with all third parties to enforce their intellectual property or other rights. We will cooperate with lawfully made law enforcement requests for information from within or outside your country of residence where we are required to by law. This may include where there is an investigation into alleged criminal behaviour or to protect the vital interests of a person. We may preserve or disclose any of your information, including your Registration Information, if we believe in good faith that it is necessary to comply with a law or regulation, or when we believe in good faith that disclosure is necessary:
In such cases we may raise or waive any legal objection or right available to us.
This could include any personal data that DayZero™ holds about you, depending on the nature of the request or the issue that we are dealing with,
In the event that a DayZero™ Group entity or any of its affiliates undergoes a business transition or change of ownership, such as a merger, acquisition by another company, re-organisation, or sale of all or a portion of its assets, or in the event of insolvency or administration, we may be required to disclose your personal data.
This could include all personal data that DayZero™ holds about you
To help us serve marketing and advertising on third party websites and applications and measure the effectiveness of our advertising campaigns. More information on this is available below
Advertising identifier associated with your device (Device ID), estimated location (based on your IP address), age, gender and data about your visit to our Sites or App and action taken on those (for example if you downloaded our App or created an account with our App), hashed email address (for ‘custom audiences’ only) (CCPA Categories B, C, G, F and K) Anti-Spam and Anti-Fraud – Your data may be shared with other DayZero™ Group companies, for example, to block accounts and suspected fraudulent payment transactions as part of our anti-spam and anti-fraud procedures.
Email address, phone number, IP address and IP session information, social network ID, username, user agent string, and transaction and payment data
We may share aggregated information with third parties that includes your personal data (but which doesn’t identify you directly) together with other information including log data for industry analysis and demographic profiling.
We engage certain trusted third parties to perform functions and provide services to us (“Service Providers”). The suppliers with which DayZero™ shares User personal data vary depending on a variety of factors, such as which of our App, Sites and services a User engages with. For example, to provide our services to Users, we typically use the following suppliers:
We carry out due diligence on all Service Providers we engage to ensure they have adequate data protection and information security measures in place and only provide them with the personal data necessary to the service they are providing. Measures are taken to ensure that the data shared is non-attributable to the greatest extent possible and our suppliers are also subject to extensive obligations under our contractual arrangements, including strict data retention limits.
We partner with providers of marketing services (‘Marketing Services Providers’) to help us market and advertise our App and services on third party websites and applications and measure the effectiveness of our advertising campaigns. For example:
to exclude you from advertising campaigns aimed at finding new users, if you already have a DayZero™ account;
to show DayZero™ adverts to users who have visited the DayZero™ App/Sites but haven’t yet created a DayZero™ account;
to create an audience for our advertisements of other potential users who have similar characteristics to you based on the information the Marketing Service Providers holds about you ; or
to include you in a ‘custom audience’ that will receive DayZero™ advertising content (a custom audience is essentially a list of people who we think are most likely to be interested in a particular advertisement).
We share a limited amount of your personal data with these Marketing Services Providers, such as:
the advertising identifier associated with your device (this is a random number assigned by your mobile device manufacturer (for example Apple or Google) to your device to help advertisers (including the manufacturer) know when an ad has been viewed or clicked in an app, and when an ad causes a ‘conversion’ (for example, downloading the app advertised to you))
*Hashing is a way of encrypting information by turning it into a combination of random numbers and letters - this code cannot be traced back to the email address. When hashed email addresses are sent to a Marketing Service Provider, they’re then matched against the Provider’s own existing list of their own users’ hashed information and our ads are served to those of our users who have successfully been matched with the Provider’s. Matched and unmatched hashes are then deleted by the Provider.
For more information about how we use cookies and other tracking technologies, including how you can set and manage your preferences with regards to such technologies, please see our Cookie Policy.
In some cases, these third parties will also use the data that they collect for their own purposes, for example they may aggregate your data with other data they hold and use this to inform advertising related services provided to other clients.
We think our Users are awesome, and we want you to share how awesome you are with the world, so we have built certain features to enable this. Our App is designed to make it easier for you to connect with other Users.
When using the DayZero™ App, you should assume that anything you post or submit on the App may be publicly-viewable and accessible, both by Users and non-users of the App. We want our Users to be careful about posting information that may eventually be made public. Please be careful about posting sensitive details about yourself on your profile such as your religious denomination and health details. You may also choose to add sensitive information about yourself when you add certain DayZero™ badges to your profile, such as your religion and political leanings. While you may voluntarily provide this information to us when you create your profile, including your sexual preferences, there is no requirement to do so. Please remember that photographs that you post on DayZero™ may reveal information about yourself as well. Where you do upload and choose to tell us sensitive information about yourself, including through the addition of interests to your profile, you are explicitly consenting to our processing of this information and making it public to other Users. Your DayZero™ profile and other information you make available via the App, including certain information added to your profile through third party accounts (such as Facebook, Instagram or Spotify – see section 7 of this Privacy Policy for more information about this) may be viewed and shared by Users with individuals who may or may not be users of the App.
Although we want as many people as possible to enjoy our creation, you have to be at least 18 years old to use the App - sorry kids, we know DayZero™ is cool, but you’ll have to come back when you’re old enough!
DayZero™ does not knowingly collect any information about or market to children, minors or anyone under the age of 18. If you are less than 18 years old, we request that you do not submit information to us. If we become aware that a child, minor or anyone under the age of 18 has registered with us and provided us with personal information, we will take steps to terminate that person’s registration.
Here at DayZero™, we pride ourselves on taking appropriate security measures to help protect your information against loss, misuse and unauthorised access, or disclosure. We use reasonable security measures to safeguard the confidentiality of your personal information such as secured servers using firewalls.
Unfortunately, no website or Internet transmission is ever completely 100% secure and even we cannot guarantee that unauthorised access, hacking, data loss or other breaches will never occur, but here are some handy tips to help keep your data secure:
Please make sure you log out of your Account after use as you never know who may stumble onto your Account!
Please don’t share the password you use to access your DayZero™ Account with anyone else!
Change your password periodically.
If you ever think someone has had access to your password or Account, please follow the steps set out here. We cannot guarantee the security of your personal data while it is being transmitted to our site and any transmission is at your own risk.
Using your social media details to sign in to DayZero™
When you sign in to our App using your Facebook account, you give permission to Facebook to share with us your name and profile picture. Unless you opt-out, you also give permission to Facebook to share with us your email address (if there is one associated with your Facebook account), date of birth, profile photos, gender, Page likes and current town/city. If you register or sign in with your Apple ID, you give Apple permission to share your Apple login, a name (that can be edited by you) and an email (you can choose to hide your email and Apple will create a random email address so your personal email can stay private). This email address will be linked to your DayZero™ account and will be used to retrieve your DayZero™ account.
We will then use this personal data to form your DayZero™ account. If you remove the DayZero™ app from your Facebook settings, or from your Apple ID, we will no longer have access to this data. However, we will still have the personal data that we received when you first set up your DayZero™ account using your Facebook or Apple ID (you must delete your DayZero™ account entirely for us to no longer have access to this data).
Linking social media accounts to your DayZero™ account
You may link your DayZero™ account with your Linkedin, Instagram or Facebook accounts. This allows you to share some information from those accounts directly to your DayZero™ account (for example, Instagram photos).
We only receive the limited information that Linkedin or Instagram permits to be transferred (as detailed by Linkedin/Instagram/Facebook and agreed by you when you first connect your account from such platforms with your DayZero™ account).
If you no longer want to link your DayZero™ account to your Linkedin, Instagram or Facebook account, please visit the settings in your Linkedin, Instagram or Facebook account and follow the instructions to remove the DayZero™ app access permissions. Please note that any information already added to your DayZero™ account from those platforms will not be deleted unless you delete it within your DayZero™ account as well.
Privacy laws applicable in your country may give you the following rights:
The particular rights which are applicable to you (which might include other rights not listed above) may vary depending on your country. You should make yourself aware of the rights you have under applicable privacy laws in your country.
If you want to exercise any of your rights listed above please visit our Feedback Page or email our Data Protection Officer at info@joindayzero.com . For your protection and the protection of all of our Users, we may need to request specific information from you to help us confirm your identity before we can answer the above requests.
If you have a concern about how we have processed your request or your personal data, you should contact us in the first instance via the contact details listed above.
We want you to be able to access DayZero™ wherever you happen to be in the world. To enable us to provide that service, we may work with third party data storage and cloud service providers as these providers operate a global network of servers. The hardware may be located in third-party data centres. Data collected by Advertising Partners and other Service Providers may also be held outside your country of residence. If you want more information relating to the nature of the safeguards we have in place, please email ifo@joindayzero.com
We keep your personal information only as long as we need it for the legal basis relied upon (as set out in Section 2 above) and as permitted by applicable law. Please see “Profile Verification Information (Including Biometric Information)” in Section 1, above, to learn about our retention policy with respect to biometric information.
When your Account is deleted, we make sure it is no longer viewable in the App. For up to [to be inserted]days, it is still possible to restore your Account if it was accidentally deleted. After [to be inserted]days, we begin the process of deleting your personal information from our systems, unless:
we must keep it to comply with applicable law (for instance, if you make purchases within the App, some personal data may be kept for tax and accounting purposes);
Warning: Even after you remove information from your profile or delete your Account, copies of that information may still be viewable and/or accessed to the extent such information has been previously shared with others, or copied or stored by others. We cannot control this, nor do we accept any liability for this. If you have given third party applications or websites access to your personal information, they may retain such information to the extent permitted under their terms of service or privacy policies.
Thanks for reading, we hope we didn’t drone on for too long!
As DayZero™ evolves, we may revise this Privacy Policy from time to time. The most current version of the policy will govern our use of your information and will always be at joinDayZero.com/privacy.
This Privacy Policy was last updated 1st September 2023